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Privacy policy

The following contains information about the collection of personal data through the use of our website. Personal data are all data that relate to you personally, such as name, address, telephone number, date of birth, email address, user behaviour, etc.
We process your data solely on the basis of statutory provisions (General Data Protection regulation and Data Protection Act in the version of the Data Protection Act Adaptation Act, BGBl. I No. 120/2017). The protection of your personal information is very important to us.

I. Responsible bodies

The data controller in accordance with Art. 4 (7) of the General Data Protection Regulation (GDPR) is:
TECH-MASTERS Trading GmbH, Perfektastraße 55, A-1230 Wien

No data protection officer is appointed because the following processing operations are NOT among our core activities:
- Extensive regular and systematic monitoring of persons
- Processing of sensitive or criminal data

II. Collection and use of personal data

When contacting us by email or using a contact form, we voluntarily save your personal information (your email address, where applicable, your name, address and telephone number) to answer your request.
In addition to the use of our website, we also offer various services. To provide these services, you must in general provide us with additional personal information.
Mandatory fields in our contact or order forms are marked as such. We need the data in the mandatory fields to process your request or to carry out pre-contractual measures and to fulfil the contract, otherwise we will not be able to answer your request or complete your order.
We will delete the data you have disclosed in this context after the storage is no longer required or restrict the processing if statutory retention requirements exist. After expiry of the statutory retention obligations, your data will be deleted, unless you have expressly consented to further use or a legal basis for the further processing of your data no longer exists.

III. Data collection when visiting our website

When you visit our website, that is, if you do not complete a contact or order form or otherwise provide us with any information, we will only collect the information your browser transmits to our server. We collect only those data that are technically necessary for us to display our website and to ensure the stability and security of our website. The legal basis for this is Art. 6 (1) (f) GDPR.
The following data are collected by us when visiting our website:
- IP address
- Date and time of the request
- Greenwich mean time (GMT) time zone difference
- Content of the request (specific page)
- Access status / HTTP status code
- Amount of data transferred
- Web page that receives the request
- Browser
- Operating system and its interface
- Language and version of the browser software

IV. Use of cookies

In addition to the above data, cookies are stored on your computer through the use of our website, only if they are absolutely necessary. Cookies are small text files that are stored on your hard drive to make your visit to our website attractive to you and to enable you to make optimum use of certain functions and services offered. Cookies cannot run programs or transmit viruses to your computer. In particular, they serve to make our website more user-friendly and effective overall.
Our website uses session cookies. These are automatically deleted when you close your browser. Session cookies store a so-called session ID, with which various requests from your browser can be assigned to the shared session. Storing makes it is possible for us to recognise your computer on subsequent visits. Session cookies are deleted when you log out or close your browser.
It is possible to configure your browser setting to reject, for example, the acceptance of cookies. If you would like to know how to set these steps, please use the help function in your browser.
However, please be aware that if you do not accept cookies, you may not be able to use all features of our website.

V. Transfer of data

In the context of order processing and fulfilment of the contract, we pass on your data to service providers commissioned by us, in particular to shipping companies and credit institutes, if this is necessary for the delivery and payment of the ordered service. For the settlement of payments, we disclose the collected payment data to authorised credit institutions and, if necessary, to authorised payment service providers. Authorised shipping carriers, if you have given your express consent, will receive from us, among other things, your email address and phone number so they can contact you prior to delivery for a delivery announcement or reconciliation.
We also share information about you with our tax advisor to meet our tax obligations.
Any consent given by you may be revoked at any time, in whole or in part, using the above contact details. In the event of a cancellation, your data will be deleted by us, unless they are required for other purposes or you have not expressly consented to the further use of your data. Furthermore, your data will be deleted unless there is a legal basis for further processing of your data.

VI. Postal advertising

We reserve the right to use your first and last names as well as your postal address for our own advertising purposes (e.g. for sending offers or information about our products by post). This serves the preservation of our predominantly legitimate interests in communication with our customers for marketing reasons.

VII. Right of objection

Insofar as we process personal data in order to safeguard our legitimate interests that predominate in the context of a weighing up of interests, you can object to this processing with effect for the future. If the processing is for the purpose of direct marketing, you can exercise this right at any time as described above. Insofar as the processing takes place for other purposes, you are only entitled to a right of objection if there are reasons that result from your very personal situation.
After exercising your right to object, we will not further process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing of the assertion, exercise or defence of legal claims serves.

VIII. Affected rights

Reference to your rights as a victim:
You have the following rights with respect to your personal data:
- Right to information within the meaning of Art. 15 GDPR,
- Right to rectification or cancellation within the meaning of Art. 16 and 17 of the GDPR,
- Right to limitation of processing within the meaning of Art. 18 GDPR,
- Right to data transferability within the meaning of Art. 20 GDPR,
- Right to object to the processing in the sense of Art. 21 GDPR.

You can assert your above-mentioned rights at any time, in whole or in part, by informal letter, without stating reasons, by post or by email to the above-mentioned contact details of the responsible body.
In the event of an objection to the processing of your personal data, we ask you to explain the reasons why we should no longer process your personal data. In the case of your justified objection, we will examine the situation and will either terminate or amend the processing of your personal data or inform you of our compelling legitimate reasons for continuing our data processing.
If you believe that the processing of your personal data violates data protection law or your data protection claims have otherwise been violated in a way, you also have the right to complain to the relevant regulatory authority.